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Store Policies 
 COVID-19 Shipping Notice

During this time, we are working hard to maintain service levels while keeping our team safe. We are still processing orders to the best of our abilities, and maintaining the standards in our facilities set by the CDC, state and local governments. However, due to limitations in available personnel, supply chains, and carrier operations, some disruptions may be experienced. Your patience is appreciated!

 Cancellation

If you need to cancel an order, please contact us at orders@mudthrowers.com immediately. Please include your name and Order ID number. Orders must be cancelled within 30 minutes of placing the order. If we are unable to cancel your order because it already processing or already shipped, you may return the item(s) according to the return policy below. All returns require authorization. Payment for any order which is cancelled prior to shipment may be charged a transaction fee (3%) or mounting fees if applicable.

 Contact Information

Email:info@mudthrowers.com

Physical Location: By Appointment Only

MudThrowers
262C Johnson Rd
Manhattan, KS 66502

 Fitment

If you have received a product that is the wrong size, has been damaged from shipping, or is different from what was ordered, please contact us immediately for resolution.

Oversized Tires - We do NOT guarantee the fitment of ANY oversize tire on ANY machine for ANY reason. When purchasing larger tires than the original equipment (OE) specification, it is at the sole discretion and of the final decision of the customer. We are not responsible or liable for any additional expenses that may be incurred due to the use of oversized tires. This includes mounting/dismounting, return shipping, labor fees, premature mechanical failure, or any costs of other components such as lift kits, wheel spacers, axles, etc. Tires that have been ridden on (more than just shop fitment) are considered used and non-returnable. Items that are in new condition may be returned.

 Privacy

Your privacy is important to us! We absolutely do not give, share, sell or transfer any personal information to non-contracted third parties or other organizations for the purposes of advertising or solicitation. We hate Spam as much as you do, and we pledge to keep your information confidential.  

We are PCI compliant! When placing an order through our site, all financial data is encrypted for security. The Payment Card Industry Data Security Standard (PCI) is a robust and comprehensive set of requirements designed to ensure at a company's process for storing or transmitting credit card information involves the highest level of security. This standard is set by the major credit card companies. All sensitive financial information is encrypted and regularly purged from our system for the protection of your information.

 Product Availability

Occasionally, some items may be out of stock, backordered, or discontinued. In the event that any part of your order can not be fulfilled, we will attempt to notify you within a reasonable amount of time. If we cannot contact you, we will automatically refund you for the full amount on the item(s) purchased.

 Returns

If you have received a product that is the wrong size, has been damaged from shipping, or is different from what was ordered, please contact us immediately.

We offer a 30 day return policy from the original invoice date. All returns are subject to a 15% restocking fee. Items must be in new condition and returned with all original packaging, guarantees, and instructions. Customers are responsible for all return shipping and associated insurance costs. We are not responsible for lost or damaged packages.

Returns are NOT accepted on used items that have been put into service, or have been damaged due to neglect or abuse by the end user. MudThrowers is not responsible for any return freight charges, loss of time, use, labor fees, or charges for other replacement parts. 

MudThrowers does NOT guarantee the fitment of ANY oversize tire on ANY machine for ANY reason. When purchasing larger tires than the original equipment (OE) specification, it is at the sole discretion and of the final decision of the customer. We are not responsible or liable for any additional expenses that may be incurred due to the use of oversized tires. This includes mounting/dismounting, return shipping, labor fees, premature mechanical failure, or any costs of other components such as lift kits, wheel spacers, axles, etc. Tires that have been ridden on (more than just shop fitment) are considered used and non-returnable. Items that are in new condition may be returned.

All returns must be authorized by a staff member of MudThrowers. 

 Sales Tax

In June of 2018, in the case of South Dakota vs Wayfair, the U.S. Supreme Court ruled that states may now require remote sellers with no physical presence in a state to collect sales tax on sales of taxable products delivered to customers in that state. Each state determines the economic nexus for remote sellers. We are are required by law to collect sales tax on all orders delivered to the following states:

  • Kansas
  • California
  • Oklahoma
  • Pennsylvania

In addition, many state laws require that out-of-state and internet purchases be subject to sales tax, which should be paid by for by the purchaser to their state, even if the sales tax was not collected by the remote seller at the time of the order.

 Site Information

The content and information provided on this website is provided to the best of our knowledge. Application specific sizing charts, tables and guides are for reference only. Please consult your owner's manuals, original equipment manufacturer and/or the actual product prior to purchase. Due to the nature of these products and the wide line of applications on the market today, we cannot guarantee product fitment (especially oversized tires) for each specific machine.

 Shipping

All orders are shipped using UPS or FedEx delivery services. Please allow 7 to 10 business days for delivery. Items may be shipped from multiple warehouses.

Shipping rates and offers stated on this website are applicable for products delivered within only the lower 48 United States.

We do not ship to Alaska, Hawaii, AFO/APO, Puerto Rico, Canada, Mexico, or other international countries.

 Warranty

We strive to sell only the highest quality products. If any item is damaged upon arrival, please contact us immediately for a replacement. All products sold by MudThrowers are warrantied to be free from material and workmanship defects each specific manufacturer. We will assist with submitting a claim and replacing defective equipment whenever possible, within the guidelines specified by the manufacturer. We are not responsible for any damages due to neglect or abuse, installation or removal fees, or freight associated with the failure of any product by the end user. We will however, work with you, within our best ability, to resolve any problems you may encounter.

Please direct any other questions you may have about our store policies to info@mudthrowers.com.

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262C Johnson Road
Manhattan, KS 66502

Email: info@mudthrowers.com

 
 
Copyright 2020. Mud-Throwers is a registered trademark. All rights reserved. No portion of this website may be reproduced without written permission. All other trademarks, product names, and logos contained in this site are the property of their respective owners. Buy cheap ATV mud tires and atv tire wheel packages at www.mudthrowers.com. Our UTV tire store lineup includes System 3 tires and wheels, Sedona tires, Pro Armor Crawler, ITP Blackwater, Maxxis Rampage, and Maxxis Carnivore tires.